ads that bring them in, emails that bring them back.

Email, SMS and Meta ads for ecommerce brands that want revenue they've already paid for. One team, from the first ad to the fifth repeat order.

Book a free strategy call See the results

Klaviyo dashboard

+450%

attributed revenue, now 62% of total

Meta ads

£70k

in 30 days for one product launch

$25M+

Klaviyo-attributed revenue driven for clients

£10–15M

Meta-attributed revenue managed every 30 days

100+

ecommerce brands partnered with

some of the 100+ brands we're lucky enough to call friends.

100+ brands across fashion, wellness, beauty, food, pets and a few we can't mention at dinner.

Kiid Coffee
Smilewear
Hatfields
Biome4Pets
Play Dirty
Sparkl
Monsieur
Melodics
Within
ISOCLEAN
Scramble
Livie & Luca
Lyfted
Pressed Beauty
CareTags
Kiid Coffee
Smilewear
Hatfields
Biome4Pets
Play Dirty
Sparkl
Monsieur
Melodics
Within
ISOCLEAN
Scramble
Livie & Luca
Lyfted
Pressed Beauty
CareTags
Vita Mojo
Inspected
FPV UK
Mo Length
Kurogo
Stemba
Wingman of the Road
Click Analytic
Stride It
Headshots.com
Sparc
Drapela Works
Azimuth
GoGo
Deploy
Vita Mojo
Inspected
FPV UK
Mo Length
Kurogo
Stemba
Wingman of the Road
Click Analytic
Stride It
Headshots.com
Sparc
Drapela Works
Azimuth
GoGo
Deploy

four things we do stupidly well, and nothing we don't.

Four specialist services. No social posting, no "brand awareness". Just the channels that put money in the till. Tap a card to flip it.

one team for the ads and the emails, so the story actually matches.

One agency for ads and another for email means two plans, two reports and a customer who gets mixed messages.

We run both. The ad that brings someone in and the emails that bring them back are planned by the same team, so the story matches from first click to fifth order.

some banger email designs that have crushed recently.

Real sends from real accounts. Watch the reels, or scroll the designs below.

CWTCampaigns
ScrambleCampaigns
Kiid CoffeeCampaigns
Play DirtyFlows
Forever SongsFlows
PrusaCampaigns
Scramble email: Duotone competition set launch smiles.

Scramble

Duotone competition set launch

Kiid Coffee email: Caramel Latte spotlight smiles.

Kiid Coffee

Caramel Latte spotlight

Merwave email: Black Friday · 40% off smiles.

Merwave

Black Friday · 40% off

DUBL email: Welcome · 20% off members smiles.

DUBL

Welcome · 20% off members

Fruitstand email: For the creative, everyday smiles.

Fruitstand

For the creative, everyday

Hatfields email: NitroPress welcome · 10% off smiles.

Hatfields

NitroPress welcome · 10% off

Play Dirty email: Roof rack buying guide smiles.

Play Dirty

Roof rack buying guide

Montana's Table email: Welcome · $5 off smiles.

Montana's Table

Welcome · $5 off

Monsieur email: Define launch smiles.

Monsieur

Define launch

Azimuth Eyewear email: Identity editorial smiles.

Azimuth Eyewear

Identity editorial

CWT email: Pair your hoodie smiles.

CWT

Pair your hoodie

Edge + Ease email: Not another supplement smiles.

Edge + Ease

Not another supplement

Pressed Beauty email: Founder story smiles.

Pressed Beauty

Founder story

Biome4Pets email: Why symptoms keep returning smiles.

Biome4Pets

Why symptoms keep returning

Dr.Melaxin email: Welcome · 15% off smiles.

Dr.Melaxin

Welcome · 15% off

pages built to turn expensive clicks into actual customers.

Product pages, landers and full stores, built for the traffic our ads send. Hover a page to scroll it.

Kiid Coffee Superfood Latte product page

Kiid Coffee

Product page rebuild

Biome4Pets £120 gut test kit landing page

Biome4Pets

£120 test kit lander for paid traffic

3.8% CVR vs 2.3% · kit sales +116%

Within electrolyte concentrate product page

Within

Launch product page

The Bhaddie Glam subscription box homepage

The Bhaddie Glam

Subscription store rebuild

the numbers, straight from our clients' dashboards.

All case studies →
EmailSkincare

+227%

attributed email revenue in 30 days. $290k, with email at 64% of the month's revenue.

EmailHealth & wellness

+171%

attributed revenue year on year. $867k over five months.

Email + MetaFood & gifting

£150k/mo

up from about £20k a month, with a 60%+ repeat customer rate.

Meta adsConsumer gadgets

£70k

in 30 days from a standing start, launched on Meta.

EmailVan & overland gear

3x

the revenue from the rebuilt welcome flow within 30 days of taking over.

Meta adsOnline courses

500+

recurring members and about £20k a month within 12 months.

don't take our word for it, take David's.

Kiid Coffee's David on what it's actually like having us run the account. Hit play, sound on.

Kiid Coffee

David · Kiid Coffee

Klaviyo email · product page rebuild

Get the same treatment

what people say after we've been let loose on their account.

"Stephen is easily the best on Upwork. He's talented, adaptive, creative and a damn nice guy. If you want to win, hire him."
Upwork client
"Really impressed with the work delivered. They brought a strong strategic understanding of Klaviyo, quickly identified the biggest opportunities across our flows and campaigns, and implemented clear improvements that were both data-led and aligned with our brand."
Pressed Beauty · Klaviyo audit, redesign & optimisation
"Honestly, Stephen was fantastic. From day one it felt like having another member of the team rather than hiring a freelancer. He took a huge amount off my plate, handled multiple accounts with ease, and never needed hand-holding."
Meta ads client · multiple accounts
"Bringing Stephen on board for Q4 strategy was a game-changer for our Black Friday success... propelling us to surpass our Revenue Goal by an outstanding 4X."
Emily Hagen · Livie & Luca
"Wonderful experience, super intelligent about Klaviyo, will 100% be working with you in the future! Crushed it."
The Wav Room · Klaviyo email flows
"I worked with Stephen's company for more than a year to create Klaviyo flows and manage and create our campaigns... the guys are easy to work with and very knowledgeable about Klaviyo and email campaigns in general."
Client of over a year
"Amazing to work with. Really understanding from founder perspective and just very knowledgeable and excellent at Meta! Highly recommend!!"
Meta media buying client
"Stephen delivered exactly what we needed for our Klaviyo email flows and Meta creative testing... The flows are well-structured and the Meta creatives give us plenty of angles to test."
Sparc USA · Klaviyo flows + Meta creative testing
"Highly recommend retaining Stephen & team. They know the space well, and were fabulous to work with: creative, smart, & efficient."
Klaviyo & ads client
"Such a great experience working with Steve. They really know their stuff when it comes to Shopify and email marketing, and it showed in the quality of the campaigns and automations they built for us."
Biome4Pets · email campaigns & automations
"Stephen and Rupert did a phenomenal job delivering on our Shopify website build, caught the vision, and executed beautifully."
UK beauty brand · Shopify build
"Stephen has been instrumental in the growth of our business... it's been fantastic to work with him and we look forward to doing so in the future."
Ben Duncan-Clarke · Vita Mojo
The Smiles team: Stephen, Dom and Steve in the office

a bunch of data nerds who genuinely love this stuff.

Smiles is a team of bottom-line-obsessed marketers who'd rather have 100 loyal customers than 1,000 one-time buyers. There's a wall of fame in the office with our clients' products on it. We sell everything from adult products to biscuits (not all of them made it onto the wall).

Stephen started out scaling a membership business to 10,000 paying members in year one, then became Commercial Director at Toddle, a seven-figure kids' skincare brand that Dragons' Den called the most prepared pitch they'd seen. Four years later, the team has driven over $25 million in attributed revenue for ecommerce brands.

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let's find the money you're already sitting on.

Unlock revenue you've already paid for. A free, no-pressure call. At the very least you'll leave with a few things to try.

Book a free strategy call Email us